About Our Boutique Clothing Store

FAQ

Have questions about our boutique?

  • What makes The Clothing Loft Boutique so popular?

    Based in Amherst, Ohio, The Clothing Loft Boutique is a women's, missy's, and junior's boutique clothing store with unique and stylish pieces. We believe in reflecting inner beauty with stand-out fashion to make you feel your best. We hand pick the cutest clothing & shoes for our customers from brands like Judy Blue, Honeyme, Blowfish and Corkys. We carry sizes S through 3X and 0-24W. You can shop our boutique clothing store anytime via our online shop or you can visit us in person! Our boutique clothing store inventory is full of fresh new finds and we constantly update for the upcoming season. Start shopping our boutique clothing store today!

  • What is your shipping policy?

    We ship all of our products via USPS Priority Mail. The cost is dependent on location and weight. We offer free shipping on orders over $125!

  • What is your returns/refund policy?

    We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.

    To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

    You can always contact us for any return question at info@theclothingloft.net.

    Damages and issues
    Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

    Exceptions / non-returnable items
    Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

    Unfortunately, we cannot accept returns on sale items or gift cards.

    Exchanges
    The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

    Refunds
    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

  • How can I get in contact?

    If you have questions about our store, you can call us at 440-282-9500 or send us a message through our online shop! We look forward to hearing from you.

  • Terms of Service:

    OVERVIEW This website is operated by The Clothing Loft. Throughout the site, the terms “we”, “us” and “our” refer to The Clothing Loft. The Clothing Loft offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

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